Resolved — Intermittent errors and slowness on Empuls

Incident Report for GIIFTXoxoday Application Status

Resolved

Identified (10:50 IST): We received reports of slowness and intermittent "Something went wrong" errors when accessing Empuls. We identified elevated resource contention on a backend service.

Monitoring (11:10 IST): We applied a capacity increase to the affected service and adjusted its health-check configuration. Error rates returned to normal.

Resolved: The issue is fully resolved and the platform is operating normally. A root cause review has been completed and preventive measures, including improved capacity headroom and earlier detection alerting, are being implemented. We apologise for the disruption.

Posted Aug 10, 2026 - 05:20 UTC