GIIFTXoxoday Application Status

All Systems Operational

Empuls Operational
90 days ago
99.99 % uptime
Today
Empuls Web App Operational
90 days ago
100.0 % uptime
Today
Empuls Mobile App Operational
90 days ago
100.0 % uptime
Today
Msteams Operational
90 days ago
100.0 % uptime
Today
Empuls Stores Operational
90 days ago
99.98 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Survey Operational
Reports ? Operational
HRMS integration Operational
90 days ago
100.0 % uptime
Today
Plum Operational
90 days ago
99.99 % uptime
Today
Plum Giift Operational
90 days ago
99.98 % uptime
Today
Plum Accounts Operational
90 days ago
99.98 % uptime
Today
Perks and Benefits Operational
90 days ago
100.0 % uptime
Today
Plum Stores ? Operational
90 days ago
100.0 % uptime
Today
Empuls INDIA Operational
90 days ago
99.99 % uptime
Today
Empuls India Web App Operational
90 days ago
100.0 % uptime
Today
Empuls India Accounts Operational
90 days ago
99.99 % uptime
Today
Empuls India Login Operational
90 days ago
99.98 % uptime
Today
Empuls UAE Operational
90 days ago
99.99 % uptime
Today
Empuls UAE Web App Operational
90 days ago
99.99 % uptime
Today
Empuls UAE Accounts Operational
90 days ago
99.99 % uptime
Today
Empuls UAE Login Operational
90 days ago
99.99 % uptime
Today
Loyalife EU Operational
90 days ago
100.0 % uptime
Today
Loyalife EU Web Operational
90 days ago
100.0 % uptime
Today
Loyalife EU API Operational
90 days ago
100.0 % uptime
Today
Empuls empuls.io Operational
90 days ago
99.99 % uptime
Today
Empuls-empuls-io-web Operational
90 days ago
99.99 % uptime
Today
Empuls Accounts empuls io Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - Root Cause:
Two users were present in the system:
product_listing@%
product_listing@10.0.%.%

An access denied error occurred for user@10.0.%.% from product_listing pods. The wildcard (%) in user@% allows access from any host, but both user password were different Likely, user@% does not have sufficient privileges to perform the operation in the absence of user@10.0.%.%.

The system was relying on the presence of user@10.0.%.% permission or plum pro api functionality.

Removing user@10.0.%.% caused dependency failure in plumpro apis.

Solution
Dropped both users and created user with wildcard solved the issue

Oct 30, 12:35 UTC
Investigating - We are currently investigating this issue.
Oct 30, 12:00 UTC
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.